Events and Hire Terms and Conditions

London Union (trading as New London Markets Limited) gives you permission to use the agreed area at the named London Union market for the time and purpose detailed in the booking form. This is subject to the following:

i. The booking contract between us is made up of the completed contract and these terms and conditions. All bookings are subject to these terms and conditions.

ii. A booking is confirmed when we issue a booking confirmation following receipt of the deposit and a completed contract. Your booking is provisional until then and we may cancel it, without liability, by sending you written notice of cancellation. If you have paid the deposit it will be refunded to you.

iii. If there are any changes to your requirements, please notify us immediately. We reserve the right to cancel the booking in this case.

iv. Please give confirmation of the final numbers of attendees to the Event Manager or General Manager no later than 7 days before the event, unless otherwise stated in the contract. We reserve the right to charge extra if the number of guests exceeds the original number provided by you.

v. The cost of food on the contract relates only to the food provided by our traders, and cannot be transferred to any other products, including drinks. This spend is invoiced on behalf of our food traders. All food tokens must be purchased in advance.

Where a food trader minimum spend has been agreed in the contract, this cannot be transferred to other traders, dates or products, including drinks.

New London Markets are not responsible for any dietary requirements or allergies and the provision of food is entirely at your own risk. However, our street food traders are happy to help with any requirements where possible, but these must be provided in advance.

vi. Additional food and drink cannot be brought into the host venue, unless by prior agreement with the management. We reserve the right to impose a ‘corkage’ charge, which will be agreed with you in advance.

vii. Cancellation policy

For events taking place between 15 November and 31 December (every year) inclusive, the following cancellation policy will be applied:

a) If you cancel more than 2 months prior to the event date the deposit will be retained by us. If you cancel less than 2 months before the event, we reserve the right to retain all payments made and outstanding by you in order to cover our costs.

For all other events, the cancellation policy is as follows:

b) If written notice is received from you more than 2 months prior to the event date requesting postponement and the rescheduled event takes place within 6 months of the original event date, the agreed deposit may be applied to the rescheduled event. However if you wish to cancel the event all together we reserve the right to retain your deposit.

c) If written notice is received from you less than two months prior to the event date, requesting to reschedule or cancel the event, the deposit will be retained by us.

d) If you cancel less than 14 days before the event, we reserve the right to retain all payments made and outstanding by you. viii. Where a minimum spend has been agreed in the contract, you must pay the greater of this amount or the actual spend incurred by guests at your event. Where a deposit has been taken, this shall be deducted from the minimum spend or the actual spend (whichever is greater), with the difference to be paid by you, in full, on the night, unless otherwise agreed in advance in writing.

ix. Any final settlement of the bill must be made by credit or debit card payment by the finishing time of the event unless payment terms with London Union Head Office has been agreed prior to the event in writing.

x. We reserve the right to make a charge for events that run outside the event times.

xi. We reserve the right to relocate your event to another area within the venue or another suitable venue operated by New London Markets Limited at our discretion without liability.

xii. If, in our reasonable opinion, the nature of the event or the type of clientele is different from the event details as stated on the contract, we may in our absolute discretion cancel your booking without liability.

xiii. You undertake to comply (and to ensure that your guests comply) with all applicable laws, licences, regulations and policies in force at the host venue, including, but not limited to, ensuring that no fire exits and routes are obstructed at any time.

xiv. You may not use the host venue for any activities which are illegal, immoral, offensive or dangerous or which may become a nuisance to the owners or occupiers of any neighbouring properties.

xv. We reserve the right to eject from, or refuse admission to, the host venue any visitor or guest deemed in the reasonable opinion of our staff or security personnel to be intoxicated, unruly, threatening, violent, dangerous. We will not in any circumstances permit the number of guests to exceed the capacity of the host venue.

xvi. Any damage to, or theft of, property at the host venue (including, but not limited to, music equipment, furniture, fixtures and fittings and any other property of the host venue) caused by you or your guests will be charged to you at full replacement cost.

xvii. Security staff inside and on the door of the host venue will be provided by the host venue. You must follow any specific security-related instructions that may be given by security staff at any time. Should you wish to bring in additional security for any reason, the Event Manager or General Manager must be notified at least 7 days prior to the event and alternative arrangements may then be made at our discretion, for which additional charges may apply.

xviii. Your contractors and sub contractors may not enter, and shall not make any alterations to, the host venue without prior approval from the Event Manager or General Manager. Nothing may be fixed to walls, ceilings, floor or pillars of any room by nails, screws, drawing pins, tape or other means without prior written approval. You will be charged for us any costs or damages incurred through the use of equipment by you or your contractors at the host venue.

xix. To the fullest extent permissible by law, we accept no liability whatsoever for any loss, damage or injury to your property, or the property of your guests or any other people for whom you are responsible.

xx. A discretionary service charge may be added to your bill on the day of the event. Any such service charge is not included in the minimum spend.

xxi. Prices are subject to revision at any time in the event of any increases in our costs for hosting the event (including, but not limited to, excise duty changes). Wines, beers, spirits and other consumables are subject to availability and we reserve the right to provide alternatives without notice.

xxii. We shall not be liable for any delay or for the consequences of any delay in performing or failure to perform any of our obligations under any agreement with you if such delay is due to any cause whatsoever beyond our reasonable control (including, but not limited to, war, terrorism, industrial action, lock outs, strikes, accidents, fire, blockades, petrol shortages, severe weather or natural catastrophe).

xxiii. If the name of the client and the name of the person responsible for payment are different from the person, firm or company making the reservation, the venue should be notified at the time of booking.

xxiv. These terms and conditions shall be governed by, and construed in all respects in accordance with, English law.